To place an order on SUPERBEAUTE.FR,

you just have to:



> Choose your articles

- From the home page or from a filter page offering you a list of different products.

If the product is in stock and you don't want to see the details of this product because you know it, just click on "Add to cart".

Attention it is impossible to make this click for a product where you have to choose a color or a length, you must go to the product sheet to make your choice.

Automatically the basket at the top of the right column will show you the name, quantity and price of the selected product

This basket summarizes each selected product and shows you the price of shipping costs and the total to pay

If you order on a tablet or a phone, the basket is located above the SUPERBEAUTE.fr logo and shows you only the total price of your basket (without your shipping cost).

- From a product sheet

You have clicked on "View" or on an image because you are interested in the product and want to know more about it.After having read the description of the desired article, you have to choose the colour and length if the product gives you the possibility to do so

To choose the colour, select the desired colour from the drop-down list opposite the price. Or click on one of the colour images (please note that the small images of the item below the main image do not allow you to choose a colour).

To choose the length, select the desired length from the drop-down list below the colour list.

Once you are sure of your choices, just click on "Add to cart". Automatically the basket at the top of the right column will show you the name, quantity and price of the chosen product

This basket summarizes each selected product and displays the price of shipping costs and the total to pay.

If you order on a tablet or a phone, the basket is located above the SUPERBEAUTE.fr logo and shows you only the total price of your basket (without your shipping cost).





> Login

- If you haven't created an account yet.

You forgot to create an account before making your new basket, it is not serious. You just have to create it now

Either you click on "Checkout" and you arrive on the page to identify yourself or create an account

Either you click on "Your cart"to check it and in this case at the next step you arrive on the page to identify yourself or create an account. 

You just have to enter your email in the form " I am a new customer " and click on " Create your account"

Then fill in your personal information. This information is only consulted by members of the SUPERBEAUTE.fr team to facilitate your delivery and will remain private

Once the form is completed, click on " Register"

You will receive a confirmation email within a few minutes.

- If you are not identified.

You forgot to identify yourself before creating your new basket, it is not serious. You just have to identify yourself now

Either you click on "Order" and you fall on the page to identify yourself or create an account

Either you click on "Your cart" to check it and in this case at the next step you will be taken to the page to log in or create an account

You just have to put your login and passwordin the form " I am already a customer ". 

- If you've already been identified.

You have the choice to check your basket by clicking on "Your basket" or to order directly by clicking on "Order".

Moving on to the next stage.

> Confirm delivery addressaison:

If you don't want to send it to the address automatically proposed you can create a new address by clicking on "Add new address".

Please note that this step is important. You must absolutely check if the address provided is the right one and as accurate as possible, in order to avoid lost parcels.

Moving on to the next stage.

> Delivery method

Currently there is only one delivery method available on SUPERBEAUTE.fr. This is the COLISSIMO expert 48hdelivery.

A secure delivery because your parcel is delivered against signature

It is also at this stage that you must accept the general terms and conditions of sale after having read them.

Proceed to the next step

> Choose a means of payment

SUPERBEAUTE.fr has selected a secure payment solution.

You have the choice between 4 means of payment

- By credit card (3D Secure system)

At the time of the order, when the customer must enter or communicate his card number and its validity date, he will no longer be on the SUPERBEAUTE.fr website but on the network of a secure payment site

SUPERBEAUTE.fr certifies that the credit card details are encrypted thanks to the SSL (Secure Socket Layer) protocol, and never pass in clear on the network

Please follow the instructions on the secure CIC site.

Even if you come from a bank other than the CIC you can use this means of payment

The order validated by the customer, will be considered effective only when the bank payment centres concerned have given their agreement.

In case of refusal of the said centers, the order will be automatically cancelled and the customer notified by e-mail.

- By Paypal (by Paypal account or by credit card).

If you have a PayPal account, you can use this secure payment method.

With PayPal your financial information is never communicated to SUPERBEAUTE.fr



- By check.

The cheque must be made out in euros, dated and signed, and cleared in France, payable to FBC SARL

You mustsenditby mail to the following address

Don't forget to send us with the cheque your order form that you receive by email, once you have chosen the payment method by Cheque in the order tunnel



The order is reserved for 4 working days

You therefore have a period of 4 days to send us your cheque. Beyond this period, without receipt of your cheque, your order will be automatically cancelled by our Customer Service.

-By Manda cash(you must then choose the button "payment by cheque" which allows you to reserve your products while waiting for your payment by Manda cash)

You can make a payment by money order in your Postal Agency. You haveto fill in the document that the Post Office willprovide you with , indicating "FBC SARL" as the beneficiary and send us by mail the copy intended for us at this address :

Upon receipt of this copy, we will collect the payment from our postal agency and ship your order within the day.

After paying you will receive an email of accepted payment

In this email you will find your order number, that's why this email is to be kept preciously.

Then you will receive another order confirmation email containing the summary of your order.

Attention these emails can land in the spams (unwanted mails) of your mailbox.

> Track my order

You can access the tracking of your order and download your invoice in "Order History" on our site SUPERBEAUTE.fr. All you have to do is identify yourself, go to "Your account" then to "History and details of my orders" and click on the number of the order you wish to track

Furthermore, when we ship your order, we record the parcel number. You will then receive an automatic email giving you a link to track this package on the www.colissimo.frwebsite. 

Find out more about Colissimo Expert 48h

> home delivery

Upon delivery, your package will be handed over against signature.

In case of absence, your postman will leave a delivery notice in your mailbox. You will have 15 days to collect your order from your usual post office. In this case, you will need a valid identity document. If it is not you who picks up the package, you will need the ID of the recipient (you), a power of attorney for the person picking up the package and his/her own ID.

The delivery time of the order is in principle 48 to 72 hours (2/3 working days) for metropolitan France as from its delivery to the carrier. The prohibitions made to heavy goods vehicles to circulate during certain periods (holidays) and the climatic conditions can lengthen the delays.

Please note that as the parcel is delivered against signature, it is not possible to leave it in a letter box.