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your most frequently asked questions

> BEFORE I ORDER



> How do I search for a product?


> How can I find a wig, weave or extension with my favourite colour?


> How do I know if the items I am interested in are in stock?


> How to get advice on what to choose?


> Do you have a shop?


> How do I place an order?



> How do I search for a product?

There are two ways to search for a product


1/ Via the search engine(in the white bar above the menu) :


enter :

a product description, "Lace front", or "shampoo"..

a product name, "Bently."

a brand, "Organic",

a precise reference if you are looking for a particular article.


Press enter or click OK.

You have a list of results that you can filter as you wish. Click on the image of a product to see the detailed description.


2/ Via the menu for a category search:

You can navigate through the sub-tabs of the categories in the menu to find what you are looking for.

For example: If you are looking for clip extensions, simply move the mouse over the hair tab in the menu bar and the sub tabs will appear. This will show you the clip extension sub tab. Click on it.

3/ Via the shortcuts tabs (Under the banners only on the home page)

You can also use one of the 4 shortcut tabs that are located under the banners only on the home page. These tabs give direct access to a whole category of products already filtered for you

One of these tabs allows you to search for "hair" products according to the desired colour.

For example, you want to buy a wig in the color "F1B/30" but you don't know yet which model. You just have to click on the "Choose a colour" shortcut tab, then select the colour from the long list of colours on offer. A page with all the "Hair" products available in "F1B/30" will appear

It is up to you to choose your model.

> How to find a wig, weave or extension with my

favorite color?

One of the shortcuts tabs is located under the banners, allows you to search for " hair " products according to the desired colour: " Choose a colour "

For example you want to buy a wig in "F1B/30" but you don't know yet which model. All you have to do is click on the "Choose a colour" shortcut tab, then select the colour from the long list of colours on offer

A page with all the "Hair" products available in "F1B/30" will appear. It is up to you to choose your model. 


> How do I know if the articles I'm interested in are indeed in

stock?

The website is an exact copy of what we have in stock at time "T". If a product, a colour or a length is not available, we are out of stock.

If we have a colour that is not available in a certain length, this is immediately indicated by a red cross in the product sheet.


> How to get advice on what to choose?

We are professionals in mail order sales via our website. We guarantee a fast and secure delivery of your favourite products and always at attractive prices. We are not authorized to give beauty advice.

That is why we suggest that you consult your hairdresser/visager for this kind of questions.

> Do you have a shop?

We do not have exhibition space. We only sell through our website, which allows us to offer very interesting prices and many more products than in a traditional shop. And for each article, you will find a detailed sheet with all the technical characteristics of the product

> How do I place an order?

To see how to place an order on SUPERBEAUTE.fr click here.



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