your most frequently asked questions

> PAYMENT :

> What are the different means of payment accepted?

> Do you accept deferred settlements?

> How do I receive my invoice and print it?

> What is the amount of my delivery charges?

> How is my refund going?

> How do I place an order?



> What are the different means of payment accepted?

SUPERBEAUTE.fr has selected a secure payment solution. You have the choice between 4 means of payment:

- By credit card (3D Secure system)

- By Paypal

- By check

- By Manda cash

For more information click here.

> Do you accept deferred payments?

At your request, we can cash your cheque on a set date but in this case we will ship your order the same day as the bank transfer.

> How can I receive my invoice and print it?

For information, you will have a paper copy in your package, however, by logging on to our site and going to "My Account" then "History", you can download your invoice in PDF format of the desired order.

> How much is my delivery charge?

Concerning delivery costs, unlike other sites, we only ship Colissimo Expert against signature in order to improve the quality of the delivery.

Shipping fees are 7.95 € and include packaging, handling and postage costs.

Theparticipation in the shipping costs is free from 79 € of purchase. 



For more information click here.



> How is my refund going?

You have a period of 15 days from receipt of the package to return the product that does not suit you so you can get a refund.

The refund of the products under the conditions set out above will be made within a period less than or equal to 15 days after receipt of the products by us. 



> HOW DO I PLACE AN ORDER?

To see how to place an order on SUPERBEAUTE.fr click here