you have the choice between 3 deliverymethods IN FRANCE
>> AT HOME with COLISSIMO Expert
The service Colissimo Expert ensures a delivery of your order in person against your signature to guarantee you a delivery of better quality.
In case of absence, your postman will leave a notice in your mailbox.
You will have 15 days to collect your order from your usual post office.
The Colissimo Expert offer is valid for metropolitan France, Corsica and Monaco.
[ For Corsica, we can not communicate a deadline but in general you will receive your package within 5 days ]
In this case, you will need a valid ID.
If you are not the one collecting the parcel, you will need the recipient's ID, a power of attorney for the person collecting the parcel and their own ID.
>> AT HOME with GLS
Deliveries are made between 8am and 6pm from Monday to Friday. The delivery of a GLS parcel is against signature, you must be present at the time of delivery.
We send you an automatic email with the tracking number as soon as your package leaves our warehouse. We invite you to follow your package on the GLS website.
If the next day the GLS website does not indicate "in delivery", this indicates that you will certainly be delivered the next day. This avoids you waiting for your package all day at home.
In case of absence, we invite you to go to the GLS tracking site to agree on a second delivery by clicking on this link: Agree on a delivery method with GLS to agree on a second delivery.
You will be able to agree on a specific day with GLS for a second delivery.
The GLS delivery offer is valid for metropolitan France and also for Europe in the following countries: Belgium, Luxembourg, Germany, Netherlands, Italy, Spain, Portugal, Denmark, Hungary, Czech Republic, Poland and Slovakia.
>> At YOUR retailer in FRANCE with CHRONOPOST RELAIS 24H
With Chronopost Relay you can collect your parcel whenever you want from one of the following locations 7000 Chronopost Relay points in FranceWith Chronopost Relay you can collect your parcel whenever you want in one of the following locations: your home, your workplace..
- The parcel is made available to you the day after shipment in the afternoon (including Saturday) in the Chronopost Relay of your choice,
- As soon as the parcel arrives at the Chronopost Relay, you will receive an e-mail and a text message informing you of the availability of the parcel and the address of the Chronopost Relay,
- The parcel is delivered in person and against a signature (bring an ID card)
- You have 8 days to collect your parcel.
The Chronopost Relay offer is only valid for metropolitan France
For your order to be shipped the same day, payment must be received must be delivered before 1pm from Monday to Friday.
Amount of the contribution to the shipping costs :
|Amount of the ordered products|
Less than 79 €
From 79 € onwards
From 99 € onwards
|Delivery fees for France, Corsica, Monaco, Belgium, Luxembourg, Germany and the Netherlands.||7,95 €|
|Delivery fees for Italy, Spain, Portugal, Denmark, Hungary, Czech Republic, Poland and Slovakia.||9,95 €|
Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.